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Article: Your First Visit to The Sofa Store: What to Expect at Our Towson Showroom

Bassett Beckham white chaise sectional with navy pillows on The Sofa Store showroom floor in Towson
accent chairs

Your First Visit to The Sofa Store: What to Expect at Our Towson Showroom

Walking into a furniture showroom for the first time can feel like a lot. There are dozens of sofas, chairs and sectionals, and more fabric and leather choices than you can count. This guide walks you through what a first visit to our Towson showroom looks like, what to bring, and how to make the most of your time, so you leave with a clear idea of what's right for your home.

Bassett Beckham sectional (model 2676), a white chaise sectional shown with navy accent pillows, a wood-top coffee table and coastal sailboat art on The Sofa Store showroom floor
The Bassett Beckham sectional on our Towson showroom floor.

Before you come in

You don't need to have anything figured out before you come. But a few things make the visit go faster:

  • Your room measurements. The length of the wall where the piece will go, plus doorways, hallways and stairs on the way in. Our guides on how to measure your room for a sectional and how to measure for furniture delivery show you how.
  • Photos of the room on your phone. Flooring, wall color, and the pieces you're keeping all help us point you in the right direction.
  • Any color or style ideas you've saved. Screenshots, a pillow you love, a paint chip. Anything helps.
  • The people who'll use it. If two of you will share the sofa, both of you should sit in it.

None of this is required. If you just want to look around, come as you are.

When you arrive

Someone from our team will say hello and ask a few simple questions: what room you're furnishing, who uses it, and how you use it. Movie nights, kids and pets, a formal living room that rarely gets sat in. From there, we'll steer you toward the pieces that fit. If you'd rather wander on your own first, just tell us. There's no pressure.

Sit in everything

Our showroom is a working floor, so most pieces are out where you can sit on them. This is the most important part of the visit. Two sofas that look alike in a photo can feel completely different. Pay attention to:

  • Seat depth. With your back against the cushion, your feet should rest comfortably on the floor.
  • Cushion feel. Some people like to sink in; others want firm support. Try a few to find your preference.
  • Arm height and style. Do you lean on the arm, or put your head on it for a nap?
  • Motion. If you're looking at recliners, run them all the way back and up again. Our power recliner sit-test has a full checklist.
Angled view of the Bassett Beckham sectional (model 2676) with a chaise, coffee table and sailboat artwork in The Sofa Store showroom
A chaise sectional set up the way it might look in your living room.

See the fabrics and leathers in person

Most of what we sell is custom-ordered, with over 1,000 fabric and leather choices across our brands. That sounds overwhelming, but you won't be flipping through all of them. Once you've found a frame you like, our team will pull a handful of swatches that fit your household and your style, and lay them right on the piece so you can see the real color in real light.

Not sure which way to go? Our guide on leather vs. fabric and the best sofa for families with kids and pets cover the tradeoffs.

Close-up of the Bassett Beckham sectional (model 2676) white woven fabric cushion with navy throw pillows
A close look at the woven fabric on the Bassett Beckham sectional.

Don't forget the accent chairs

A good accent chair can finish a room. While you're here, look at chairs that pair with the sofa you're considering. It's much easier to judge how two pieces work together when they're side by side on the floor.

Two Bassett Whitney accent chairs (model 1088-02) in gray with spotted fabric sides and a round metal side table in The Sofa Store showroom
A pair of Bassett Whitney accent chairs on our showroom floor.
Close-up of the Bassett Whitney accent chair (model 1088-02) showing nailhead trim, spotted fabric side panel and floral lumbar pillow
Nailhead trim and fabric detail on the Bassett Whitney accent chair.

Why you'll get a quote here, not online

You won't find prices on our website, and that's on purpose. The price of a custom piece depends on the frame, size, fabric or leather, and options you choose, so a single number online wouldn't tell you much. In the showroom, we can price the exact piece you want. We also match the price of any authorized retailer on the same piece, configured the same way, including the same white-glove delivery and setup. Read more in why you won't find prices on our website.

If you're ready to order

We'll go over every detail with you before anything is placed: the frame, the configuration, your cover, and any options. Custom pieces take time to build, and we'll give you an honest timeline for the specific piece you choose. Our guide on what to expect when you order custom furniture walks through each step from order to delivery.

And if you're not ready, that's fine too. Plenty of people visit once to look, go home to think it over, and come back.

Questions worth asking on your first visit

  • Will this fit through my doorway and up my stairs?
  • What other sizes or configurations does this frame come in?
  • Which covers hold up best with kids or pets?
  • How long will this piece take to arrive?
  • What's included with delivery?

Come see us

The best way to shop for furniture is in person. Stop by our Towson showroom, take your time, and sit in as many pieces as you like.

The Sofa Store
1125 Cromwell Bridge Rd, Towson, MD 21286
Mon–Sat 11am–7pm · Sun 12pm–5pm · Free parking

Call 410-346-2400 Get Directions

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Call Us: (410) 346-2400 Directions